A practical introduction to Lean thinking for people who want to improve how work gets done.

This one-day workshop provides a clear, engaging foundation in Continuous Improvement. It introduces the core principles of Lean, explores how value is created, and shows how everyday waste and inefficiency affect performance. Through practical exercises, real examples and team-based activities, participants learn simple, effective tools that build confidence and capability to improve processes from day one.

Who the workshop is for

• Anyone new to Lean or Continuous Improvement

• Frontline teams, support functions, supervisors and future CI champions

• Organisations looking to build a shared language and method for improvement

  
  

What the workshop covers

Lean thinking and why it matters

• How Lean has evolved and why leading organisations use it

• The five Lean principles and what they mean in practice

• The link between customer value, flow, cost and performance

  
  

Understanding value and waste

• What value looks like and why so much of what we do is non-value adding

• The eight wastes and how they show up in real operations

• The hidden factory: the unseen effort that drains time, quality and productivity

Scientific problem solving

• The basics of PDCA as a disciplined improvement method

• How to move from opinions to evidence

• Asking better questions and making better decisions

Workplace organisation and stability (5S)

• Why 5S underpins operational performance

• How to create order, reduce variation and make abnormalities visible

• Practical exercises that demonstrate the impact of a well-organised workplace

Visual management and standard work

• How visual controls improve flow, communication and decision-making

• Examples of effective visual systems from high-performing operations

• Standard work as the foundation for consistency and improvement

How the workshop is delivered

• One-day interactive workshop

• Classroom-based, onsite, or delivered live online

• Facilitated by experienced Lean practitioners

• Accredited to Lean Competency System (LCS) Level 1a

What participants leave with

• A solid understanding of Lean principles and CI basics

• The confidence to identify waste and improve work processes

• Practical tools that can be applied immediately in any environment

• A stronger appreciation of the role people, systems and leadership play in performance

• An accredited LCS Level 1a certificate confirming their learning